PRIVACY POLICY

 

Effective Date: May 9, 2026

 

Welcome to HealthSync, operated by AstraNova Labs LLC (“Company,” “we,” “our,” or “us”).

 

This Privacy Policy explains how MediNova Sync collects, uses, stores, and protects your information when you use our mobile application, website, and related services.

 

By using HealthSync, you agree to the practices described in this Privacy Policy.

 

1. Information We Collect

 

Health and Wellness Information

 

You may choose to enter or track:

 

• Medications and medication schedules

• Blood pressure readings

• Blood glucose readings

• Temperature logs

• Water intake

• Urine and bowel movement logs

• Smoking, alcohol, and habit tracking data

• Nutrition and food information

• Allergy information

• Health notes and wellness logs

 

This information is provided voluntarily by the user.

 

Account Information

 

When creating an account, we may collect:

 

• Name

• Email address

• Login credentials

• Device identifiers

 

Usage and Analytics Information

 

We may automatically collect limited technical information such as:

 

• App version

• Device type

• Operating system

• Crash reports

• General usage analytics

 

This information helps improve app performance and reliability.

 

2. How We Use Information

 

We use collected information to:

 

• Provide app functionality

• Sync user data across devices

• Send reminders and notifications

• Improve app performance and features

• Provide customer support

• Maintain security and prevent abuse

• Process subscriptions and purchases

 

We do not sell personal health information to third parties.

 

3. Subscription and Payments

 

Subscriptions are processed securely through:

 

• Apple App Store

• Google Play Store

 

We do not directly store your payment card information.

 

4. Data Storage and Security

 

We use commercially reasonable safeguards to help protect user data.

 

While we strive to protect your information, no method of electronic storage or transmission is 100% secure.

 

Users are responsible for maintaining the security of their devices and login credentials.

 

5. Cloud Synchronization

 

If cloud sync features are enabled, your information may be securely stored on third-party cloud infrastructure providers to allow synchronization across devices.

 

6. Third-Party Services

 

MediNova Sync may use trusted third-party services including:

 

• RevenueCat

• Google Firebase

• Supabase

• Google AdMob

• Apple App Store Services

• Google Play Services

 

These providers may process limited information necessary to provide their services.

 

7. Children’s Privacy

 

MediNova Sync is not intended for children under 13 years of age.

 

We do not knowingly collect personal information from children under 13.

 

8. Medical Disclaimer

 

MediNova Sync is intended for informational and wellness tracking purposes only.

 

The app does not provide medical advice, diagnosis, or treatment.

 

Always consult a qualified healthcare professional regarding medical concerns.

 

9. Your Rights

 

Depending on your location, you may have rights to:

 

• Access your information

• Correct your information

• Delete your account and data

• Request data export

 

Requests may be submitted through our support contact.

 

10. Data Retention

 

We retain information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

 

11. Changes to This Privacy Policy

 

We may update this Privacy Policy periodically.

 

Updated versions will be posted on our website with a revised effective date.

 

12. Contact Us

 

If you have questions regarding this Privacy Policy, contact:

 

AstraNova Labs LLC

Email: contact@astranovalabs.net

Website: https://www.astranovalabs.net