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Privacy Policy

Last updated: March 15, 2026

1. Who we are

This website and our apps are operated by AstraNova Labs LLC (“we”, “us”, or “our”). We are based in Houston, Texas, USA.

  • Email: contact@astranovalabs.net
  • Phone: 859-691-9277

Our apps are available globally via the Apple App Store.

2. What this Policy covers

This Privacy Policy explains how we handle information when you:

  • Visit our website, and/or
  • Use our mobile apps published by AstraNova Labs LLC.

It also explains how third-party services we use (like Firebase and advertising partners) may process data.

3. Information we collect
3.1 Information you provide

Depending on the app or feature, we may collect:

  • Account details (such as email address, display name, and password or authentication token)
  • Profile information you choose to share in-app
  • Messages or support requests you send us
3.2 Information collected automatically

Through Firebase and similar tools, we may automatically collect:

  • Device information (device model, operating system, app version, language, time zone)
  • Log data (IP address, timestamps, crash reports, performance data)
  • Usage information (features you use in the app, screens you view, in-app events)
3.3 Authentication data
  • Email address, password (stored in hashed form by the provider, not by us)
  • Tokens and identifiers needed to keep you signed in
  • Information received from third-party sign-in providers (such as Apple, Google, etc.), if you choose to use them
3.4 Advertising and analytics

Some of our apps use advertising and analytics services (for example, mobile ad networks and Firebase Analytics). These services may collect:

  • Device identifiers (such as advertising IDs provided by your device)
  • App usage and interaction data
  • Approximate location (for example, country or region)

This data is typically used to show ads, measure ad performance, and understand how people use our apps.

4. How we use your information
  • Provide, operate, and maintain our apps and website
  • Create and manage user accounts and logins
  • Improve app stability and performance (for example, through crash reporting and analytics)
  • Understand app usage to improve features and user experience
  • Show ads in apps that contain advertisements and measure their performance
  • Communicate with you, including responding to support requests
  • Detect, prevent, and address fraud, abuse, or security issues
  • Comply with legal obligations and enforce our terms
5. Legal bases (for users in the EU/UK)

Where applicable, we rely on the following legal bases:

  • Performance of a contract: To provide the app and its features you request.
  • Legitimate interests: To improve our apps, keep them secure, and understand how they’re used.
  • Consent: For certain analytics, cookies, or personalized advertising, where required by law.
  • Legal obligations: Where we must process data to comply with applicable laws.
6. How we share information

We do not sell your personal information. We may share data with:

  • Service providers: Such as Firebase (Google), hosting providers, analytics providers, crash reporting tools, and ad networks that help us run and improve our apps and website.
  • Third-party sign-in providers: If you choose to sign in using a third-party account (for example, Apple or Google).
  • Authorities and legal parties: If required by law or necessary to protect our rights, users, or others, or to detect and prevent fraud or security issues.

Where possible, we use aggregated or de-identified data.

7. Advertising

Some of our apps show ads. Ads may be provided by third-party advertising networks, which may:

  • Use device identifiers and app usage data to show ads
  • Use this information to measure ad performance and prevent fraud

On supported platforms, you can usually limit or reset your advertising ID and adjust ad tracking preferences in your device settings.

8. Cookies and similar technologies

Our website and app back end may use cookies, SDKs, or similar technologies for:

  • Authentication and security
  • Analytics and performance
  • Advertising (in apps that show ads)

You can control cookies via your browser settings and manage ad tracking via your device settings, though some features may not work correctly if you disable certain types of tracking.

9. Data retention

We keep personal data only for as long as:

  • It is needed to provide and improve our apps and website, or
  • Is required by law or to resolve disputes, enforce our agreements, or protect our rights.

Data that is no longer needed is deleted or anonymized.

10. Your rights

Depending on your location, you may have rights such as:

  • Accessing the personal data we hold about you
  • Correcting inaccurate information
  • Deleting certain information
  • Restricting or objecting to certain processing
  • Withdrawing consent where processing is based on your consent

To exercise these rights, contact us at: contact@astranovalabs.net.

11. International data transfers

Our services and third-party providers (including Firebase and advertising partners) may process data in countries other than the one where you live. We take steps intended to ensure that your data is protected in line with this Privacy Policy and applicable laws.

12. Children’s privacy

Our apps and website are not directed to children under 13 (or a higher age as required by local law), and we do not knowingly collect personal information from children without appropriate parental consent where required. If you believe a child has provided us with personal data without consent, contact us and we will take appropriate steps.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the “Last updated” date at the top. Significant changes may be highlighted in-app or on our website.

14. Contact us

If you have any questions or concerns about this Privacy Policy or how we handle data, you can contact us at:

  • Email: contact@astranovalabs.net
  • Phone: 859-691-9277
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